Outage in Medallia

Feature Disruption -Asia Pacific Production Environment

Resolved Minor
January 15, 2024 - Started 4 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Some customers may be experiencing issues with the SalesforceMarketingCloudPushAdapter on our Asia Pacific Production environment on 15th January 2024. Our engineers have identified the cause of the issue and are working on a fix. As soon as we have a further update, we will let you know.
Components affected
Medallia MXO Asia Pacific (AP1)
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/15/2024 06:14PM

This incident has now been resolved as of 11.30 pm SGT on 15th January 2024. Further details will be provided in a post-mortem report.

IDENTIFIED 4 months ago - at 01/15/2024 03:13PM

Some customers may be experiencing issues with the SalesforceMarketingCloudPushAdapter on our Asia Pacific Production environment on 15th January 2024. Our engineers have identified the cause of the issue and are working on a fix. As soon as we have a further update, we will let you know.

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