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We continuously monitor the official Medallia status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Medallia outages.
Major Resolved · 16 days ago · lasted about 1 hour
Major Outage - European Production Environment
We are currently experiencing a Major outage in our European production environment as of 10.46AM CET on 22nd January 2023. Our engineers are investigating the issue and we will send an additional update in 60 minutes, or when more information becomes available.
Minor Resolved · started 26 days ago
Performance Degradation - European Production Environment
We experienced a performance degradation in our European production environment on 12th January 2023 between 03.38pm CET and 03.44pm CET. The issue has now been resolved. Further details will be provided in a post mortem report.
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Minor Resolved · started 3 months ago
Service Disruption – Partial Outage in our European Environment
We are currently experiencing a partial outage in our EU2 Environment as of 4:53 PM UTC, Nov 17th 2022. Our engineers are currently investigating the issue. We will send an additional update in 60 minutes or when more information is available.
Minor Resolved · started 3 months ago
Dynamic Audiences is failing to load in NA5
ONE is currently experiencing issues with viewing Dynamic Audiences in our North American environment. Our engineers are investigating the issue. We will provide updates in 60 minutes or when more information is available.
Minor Resolved · started 4 months ago
Minor Performance Degradation in our Asia Pacific Environment
Customers may have been unable to log in to ONE or utilize authenticated Runtime endpoints. The incident took place at 5:29am and was resolved around 5:39am Sydney time (GMT+10). This was due to routine maintenance and has since been resolved.
Minor Resolved · started 4 months ago
EU2 Minor Performance Degradation to User Logins
We experienced a minor service disruption in our European production environment from 12:28am to 12:48am UTC on 30th September 2022 affecting user logins and some interactions. This incident has now been resolved.
Minor Resolved · started 5 months ago
EU2 Performance Degradation
We experienced a service disruption during routine maintenance in our European production environment from 8:26pm to 8:36pm UTC on 1st September 2022. This incident has now been resolved.
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