Is Medallia Down?

Medallia status is operational

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IsDown continuously monitor the official Medallia status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Medallia outages.

Stats for Medallia outages in the last 30 days

Number of Outages

1

Average Downtime

831 mins

Total Downtime

831 mins

Since last incident

9 days

Users reports for Medallia in the last 12 hours

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Get access to historical data and Medallia's lastest outages

Minor · 9 days ago · lasted about 14 hours

Feature Disruption: Errors in Monitor

MXO is currently experiencing issues with Monitor. The monitor will return an error in some edge cases when testing certain Touchpoints & Interactions. Our engineers are working on a fix for this issue. We will provide an update when more information is available.

Minor · 2 months ago · lasted 1 day

Feature Disruption - North American Production Environment

Customers on our North American production environment are experiencing issues with Data Exports as of 23rd March 2023. Our 3rd party provider is investigating the issue. We will send an additional update when more information is available.

Major · 3 months ago · lasted about 7 hours

Partial Outage - European Production Environment

We are currently experiencing a partial outage in our European production environment as of 03:50pm CET on 16th March 2023. Customers may be experiencing issues getting logged out of MXO. Our engineers are investigating the issue and we will send an additional update in 60 minutes, or when more information becomes available.

Major · 4 months ago · lasted about 1 hour

Major Outage - European Production Environment

We are currently experiencing a Major outage in our European production environment as of 10.46AM CET on 22nd January 2023. Our engineers are investigating the issue and we will send an additional update in 60 minutes, or when more information becomes available.

Minor · started 5 months ago

Performance Degradation - European Production Environment

We experienced a performance degradation in our European production environment on 12th January 2023 between 03.38pm CET and 03.44pm CET. The issue has now been resolved. Further details will be provided in a post mortem report.

Minor · started 7 months ago

Service Disruption – Partial Outage in our European Environment

We are currently experiencing a partial outage in our EU2 Environment as of 4:53 PM UTC, Nov 17th 2022. Our engineers are currently investigating the issue. We will send an additional update in 60 minutes or when more information is available.

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Minor · started 7 months ago

Dynamic Audiences is failing to load in NA5

ONE is currently experiencing issues with viewing Dynamic Audiences in our North American environment. Our engineers are investigating the issue. We will provide updates in 60 minutes or when more information is available.

Minor · started 8 months ago

Minor Performance Degradation in our Asia Pacific Environment

Customers may have been unable to log in to ONE or utilize authenticated Runtime endpoints. The incident took place at 5:29am and was resolved around 5:39am Sydney time (GMT+10). This was due to routine maintenance and has since been resolved.

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Frequently Asked Questions

Is Medallia down right now? What is Medallia current status?
Medallia seems to be up and running. We've updated the status 1 minute ago.
Was Medallia down today?
Medallia is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Medallia, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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