Is Medallia Down? Check current status

Check if Medallia is down, official outages, user-reported issues, and outages map.

Current Medallia status

Medallia is working normally

Updated from Medallia official status page a few minutes ago

Medallia not working for you?

Medallia service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Medallia Outage Map

View Medallia Reports Map

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Medallia recent outages and downtime history

IsDown has tracked 85 incidents since started monitoring Medallia status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Medallia outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Aug 26, 2025
10:44 AM EDT
Minor
Failed Dynamic Audience Queries
Some customer may have noticed their dynamic audience queries have failed in our European Product...
about 12 hours
Aug 11, 2025
08:59 PM EDT
Major
EQL Functionality unavailable due to Azure outage in Western EU
We are currently investigating an issue relating to an outage which is impacting EQL functionalit...
about 3 hours
Aug 04, 2025
10:15 AM EDT
Major
European Production Environment Partial Outage - Publishing
Our Engineering teams have identified the issue that's causing an issue with publishing and are a...
5 minutes
Jun 19, 2025
09:30 AM EDT
Major
AP1: Feature Disruption Datastores Request Failing
Customers in our Asia Pacific production environment will be experiencing issues with datastores ...
44 minutes
Jun 19, 2025
09:28 AM EDT
Major
EU2: Feature Disruption: Datastores requests failing
Customers in our European production environment will be experiencing issues with datastores as o...
about 1 hour
Feb 13, 2025
12:53 PM EST
Major
01 - Investigating
We are currently experiencing a partial outage across all MXO regions as of 6:20 PM CET. Our engi...
1 day
Feb 13, 2025
12:52 PM EST
Major
01 - Investigating
We are currently experiencing a partial outage across all MXO regions as of 1:20 AM SGT. Our engi...
1 day
Feb 13, 2025
12:49 PM EST
Major
01 - Investigating
We are currently experiencing a partial outage across all MXO regions as of 12:20 PM EST. Our eng...
1 day
Jan 27, 2025
05:43 AM EST
Minor
Feature disruption with Dynamic Audiences
Medallia Experience Orchestration is currently experiencing issues with Dynamic Audiences. Dynami...
1 day
Jan 17, 2025
09:54 AM EST
Minor
01 - Investigating
Medallia Experience Orchestration is currently experiencing issues with Dynamic Audiences. Dynami...
about 1 hour
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Be the first to know when Medallia goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

User comments about Medallia status

See what users are saying about Medallia issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Jeff - Not updating to 2/2 in Staples Us Retail.

  • Jenna - It says something went wrong .

  • Ansley - It says “Medallia is unavailable for a few minutes”.

Medallia components or services current status

Component Status Details
MXO Asia Pacific (AP1) status OK View details
MXO Europe (EU2) status OK View details
MXO North America (NA5) status OK View details

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View all services Start Monitoring Your Dependencies

Customer experience management platform that collects and analyzes customer feedback across multiple regions including Europe, North America, and Asia Pacific.

Monitoring Medallia since January 2023

Tracking 3 Medallia services and regions

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10 incidents in 2025

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How to monitor the status of Medallia and all your dependencies?

IsDown is a status page aggregator that monitors if Medallia and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Medallia, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Medallia?

IsDown monitors Medallia health in almost real-time

Every few minutes we go to the status page of Medallia (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Medallia's 3 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Medallia, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Medallia and other services.

One status page to monitor all your external dependencies

What you get when monitoring Medallia with IsDown

Track Medallia incidents and downtimes by severity

IsDown checks Medallia official status page for major/minor outages or downtimes. A major outage is when Medallia experiences a critical issue that severely affects one or more services/regions. A minor incident is when Medallia experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Medallia outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Medallia

Medallia and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Medallia outages and downtimes

IsDown collects all information from the outages published in Medallia status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Medallia maintenance events

Medallia publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Medallia outages that impact your business

IsDown monitors Medallia and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Medallia but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Medallia and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Medallia and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Medallia or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Medallia and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Medallia or other services

Send outage information from Medallia and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Medallia and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Medallia and other services to your tools

Share Medallia status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Medallia down?'

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Share Medallia status in your status page

Medallia Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Medallia outages, IsDown monitors Medallia's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Medallia status page monitoring with real-time incident details.
Monitor 4,522+ services including Medallia in a single dashboard.
Instant Medallia outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Medallia official status and user-reported issues.
Maintenance feed for Medallia
Granular alerts filtering by Medallia components and regions.
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Frequently Asked Questions

Is Medallia down today?

Medallia isn't down. You can check Medallia status and incident details on the top of the page. IsDown continuously monitors Medallia official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Medallia status?

Medallia is currently operational. You can check Medallia status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Medallia outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Medallia down today or just slow?

Currently there's no report of Medallia being slow. Check on the top of the page if there are any reported problems by other users.

How are Medallia outages detected?

IsDown monitors the Medallia official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Medallia having an outage right now?

Medallia last outage was on August 26, 2025 with the title "Failed Dynamic Audience Queries"

How to check if Medallia is down?

Why use IsDown to monitor Medallia instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Medallia and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Medallia?

IsDown and DownDetector help users determine if Medallia is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Medallia's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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