Check if Medallia is down, recent outages, user-reported issues, and outages map.
Medallia is working normally
Last checked from Medallia's status page
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 84 incidents since started monitoring Medallia status in January 2023. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
12 days ago · lasted about 3 hours
We are currently investigating an issue relating to an outage which is impacting EQL functionality. Once we have more information we will update you!
19 days ago · lasted 5 minutes
Our Engineering teams have identified the issue that's causing an issue with publishing and are actively working on a resolution.
2 months ago · lasted 44 minutes
Customers in our Asia Pacific production environment will be experiencing issues with datastores as of 20.00PM SGT on Thursday 19th June 2025. Our engineers are investigating the issue. We will provide an update when more information becomes avai...
We've tracked and collected 84 incidents since started monitoring Medallia status
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Jeff
Not updating to 2/2 in Staples Us Retail
Jenna
It says something went wrong
Ansley
It says “Medallia is unavailable for a few minutes”
Stay Ahead of Medallia Outages
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Services commonly monitored together with Medallia
Medallia isn't down. You can check Medallia status and incident details on the top of the page. IsDown continuously monitors Medallia official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Medallia is currently operational. You can check Medallia status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Medallia being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Medallia official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Medallia last outage was on August 12, 2025 with the title "EQL Functionality unavailable due to Azure outage in Western EU"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Medallia and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Medallia with maximum flexibility
IsDown monitors Medallia for major outages. A major outage is when Medallia experiences a critical issue that severely affects one or more services/regions. When Medallia marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Medallia status page for minor outages. A minor outage is when Medallia experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Medallia status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Medallia publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Medallia and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Medallia and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
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