Is Medallia Down? What is the current status?

Medallia status is operational
IsDown gathers data for Medallia status from official sources and user reports.
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Medallia issues reported by users in the last 24 hours

Latest user comments about Medallia problems

  • J
    about 1 month ago

    Jenna It says something went wrong

  • A
    about 2 months ago

    Ansley It says “Medallia is unavailable for a few minutes”

No active incidents reported in Medallia's status page

Medallia outages in the last 30 days

Number of Incidents

2 issues

Last incident

7 days ago

Medallia outage history

European Production Environment - 408 Error Responses

Minor Resolved

September 30, 2024 · lasted 36 minutes

Some customers may have experienced 408 error responses and slower response times when sending interactions to MXO between 9:15am CET and 3:30pm CET. Our engineers have identified the cause, taken...

Asia Pacific Production Environment - Performance Degradation

Minor Resolved

September 20, 2024 · lasted about 2 hours

Customers are currently experiencing degraded performance on our Asia Pacific production environment as of 05.25pm SGT on 20th September 2024. Our engineers are currently investigating the issue an...

EU2 Feature Disruption - Dynamic Audiences

Minor Resolved

August 19, 2024 · lasted about 2 hours

Medallia Experience Orchestration is currently experiencing issues with Dynamic Audiences. Dynamic Audiences will be affected and may not work. Our engineers are investigating the issue. We will pr...

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Check Medallia components, services, or regions current status in real-time

Start monitoring all your vendors in just 5 minutes

IsDown aggregates and normalizes all your vendors' status pages. Create a dashboard & get outages alerts in Slack, PagerDuty, Datadog, and more.

Stay informed about Medallia status changes

IsDown offers an easy way to monitor Medallia with maximum flexibility

Major Outages Notifications

IsDown monitors Medallia for major outages. A major outage is when Medallia experiences a critical issue that severely affects one or more services/regions. When Medallia marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Medallia status page for minor outages. A minor outage is when Medallia experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Medallia status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Medallia publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Medallia and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Medallia and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Medallia down today?

Medallia is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Medallia status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Medallia outages, issues and problems' at the top of the page.

When was the last Medallia outage?

Medallia last outage was on September 30, 2024 with the title "European Production Environment - 408 Error Responses"

Medallia not working for you? How do I know if Medallia is down?
How can I check Medallia status and outages?
Why use IsDown to monitor Medallia instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Medallia and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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