Check if Medallia is down, recent outages, user-reported issues, and outages map.
Medallia is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Medallia status data.
IsDown has tracked 85 incidents since started monitoring Medallia status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Aug 26, 2025
10:44 AM EDT
|
Minor | Failed Dynamic Audience Queries | about 12 hours |
|
Aug 11, 2025
08:59 PM EDT
|
Major | EQL Functionality unavailable due to Azure outage in Western EU | about 3 hours |
|
Aug 04, 2025
10:15 AM EDT
|
Major | European Production Environment Partial Outage - Publishing | 5 minutes |
|
Jun 19, 2025
09:30 AM EDT
|
Major | AP1: Feature Disruption Datastores Request Failing | 44 minutes |
|
Jun 19, 2025
09:28 AM EDT
|
Major | EU2: Feature Disruption: Datastores requests failing | about 1 hour |
|
Feb 13, 2025
12:53 PM EST
|
Major | 01 - Investigating | 1 day |
|
Feb 13, 2025
12:52 PM EST
|
Major | 01 - Investigating | 1 day |
|
Feb 13, 2025
12:49 PM EST
|
Major | 01 - Investigating | 1 day |
|
Jan 27, 2025
05:43 AM EST
|
Minor | Feature disruption with Dynamic Audiences | 1 day |
|
Jan 17, 2025
09:54 AM EST
|
Minor | 01 - Investigating | about 1 hour |
Not updating to 2/2 in Staples Us Retail
It says something went wrong
It says “Medallia is unavailable for a few minutes”
| Component | Status |
|---|---|
| MXO Europe (EU2) | OK |
| MXO North America (NA5) | OK |
| MXO Asia Pacific (AP1) | OK |
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Customer experience management platform that collects and analyzes customer feedback across multiple regions including Europe, North America, and Asia Pacific.
Monitoring Medallia since January 2023
Tracking 3 Medallia services and regions
10 incidents in 2025
Number of Incidents
0 issues
Last incident
49 days ago
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Medallia isn't down. You can check Medallia status and incident details on the top of the page. IsDown continuously monitors Medallia official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Medallia is currently operational. You can check Medallia status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Medallia being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Medallia official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Medallia last outage was on August 26, 2025 with the title "Failed Dynamic Audience Queries"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Medallia and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Medallia is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Medallia's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Medallia with maximum flexibility
IsDown monitors Medallia for major outages. A major outage is when Medallia experiences a critical issue that severely affects one or more services/regions. When Medallia marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Medallia status page for minor outages. A minor outage is when Medallia experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Medallia status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Medallia publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Medallia and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Medallia and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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