Outage in Medallia

AP1: Feature Disruption Datastores Request Failing

Resolved Major
June 19, 2025 - Started 10 days ago - Lasted 44 minutes
Official incident page

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Outage Details

Customers in our Asia Pacific production environment will be experiencing issues with datastores as of 20.00PM SGT on Thursday 19th June 2025. Our engineers are investigating the issue. We will provide an update when more information becomes available.
Components affected
Medallia MXO Asia Pacific (AP1)
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 06/19/2025 02:14PM

The issue has now been resolved as of 22.00pm SGT on 19th June 2025.

INVESTIGATING 10 days ago - at 06/19/2025 01:30PM

Customers in our Asia Pacific production environment will be experiencing issues with datastores as of 20.00PM SGT on Thursday 19th June 2025. Our engineers are investigating the issue. We will provide an update when more information becomes available.

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