Outage in Medallia

EU2: Feature Disruption: Datastores requests failing

Resolved Major
June 19, 2025 - Started 10 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Customers in our European production environment will be experiencing issues with datastores as of 01.00PM CET on Thursday 19th June 2025. Our engineers are investigating the issue. We will provide an update when more information becomes available.
Components affected
Medallia MXO Europe (EU2)
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 06/19/2025 02:13PM

The issue has now been resolved as of 04.00pm CET on 19th June 2025.

INVESTIGATING 10 days ago - at 06/19/2025 01:28PM

Customers in our European production environment will be experiencing issues with datastores as of 01.00PM CET on Thursday 19th June 2025. Our engineers are investigating the issue. We will provide an update when more information becomes available.

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