Outage in Medallia

EQL Functionality unavailable due to Azure outage in Western EU

Resolved Major
August 12, 2025 - Started 3 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue relating to an outage which is impacting EQL functionality. Once we have more information we will update you!
Components affected
Medallia MXO Europe (EU2)

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/12/2025 03:44AM

The issue relating to an outage which was impacting EQL functionality has been resolved as of 10:30PM EST 11th of August.

INVESTIGATING 3 months ago - at 08/12/2025 01:10AM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 08/12/2025 12:59AM

We are currently investigating an issue relating to an outage which is impacting EQL functionality. Once we have more information we will update you!

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