Outage in Medallia

Major Outage - European Production Environment

Resolved Minor
April 25, 2024 - Started 14 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently experiencing a major outage in our European production environment as of 9:35 AM CET. Our engineers are currently investigating the issue. We will send an additional update in 60 minutes or when more information is available.
Components affected
Medallia MXO Europe (EU2)
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 04/25/2024 12:52PM

The issue has now been resolved as of 11:10 am CET. Further details will be provided in a post-mortem report within 48 hours.

MONITORING 14 days ago - at 04/25/2024 10:30AM

We have stabilized the issue in the European production environment as of 11:10 AM CET and are continuing to monitor.

INVESTIGATING 14 days ago - at 04/25/2024 10:17AM

We are currently experiencing a major outage in our European production environment as of 9:35 AM CET. Our engineers are currently investigating the issue. We will send an additional update in 60 minutes or when more information is available.

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