Outage in meddbase

Meddbase UK Status Update: Issue

Resolved Major
February 20, 2024 - Started 3 months ago - Lasted about 1 hour
Official incident page

Need to monitor meddbase outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including meddbase, and never miss an outage again.
Start Free Trial

Outage Details

We are aware of performance and access related issues affecting all UK environments. Our engineers are investigating and updates will be provided via out Status Page
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/20/2024 11:23AM

Our engineers were notified by our monitoring systems of performance issues at 10:05 AM,

This was soon identified as a large data transfer operation causing excessive bandwidth consumption within our data centre, affecting our internal operations, application access, and overall performance.

Once the cause was identified and stopped, our monitoring systems informed us that our available bandwidth had been restored allowing access to all UK based Meddbase environments.

We apologise for any inconvenience this may have caused and continue to monitor system stability.

MONITORING 3 months ago - at 02/20/2024 10:46AM

Access to all UK environments restored.

Our engineers are monitoring the performance across all systems.

IDENTIFIED 3 months ago - at 02/20/2024 10:35AM

The cause has been identified as an underlying service on one of our backend servers.

This services was consuming most of the bandwidth within our data centre.

Restoring of access to the main Meddbase Application in progress

INVESTIGATING 3 months ago - at 02/20/2024 10:14AM

We are aware of performance and access related issues affecting all UK environments.

Our engineers are investigating and updates will be provided via out Status Page

Latest meddbase outages

Pathways issue - about 1 month ago
Meddbase Status Update: Issue - about 1 month ago
Meddbase UK Status Update: Issue - about 2 months ago
Issue with Opayo/SagePay Payments - about 2 months ago

Never miss when a third-party service is down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3170 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime