Outage in meddbase

Meddbase Status Update: Issue

Resolved Major
April 03, 2024 - Started about 1 year ago - Lasted 22 minutes
Official incident page

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Outage Details

We are aware of an issue affecting SMS messaging from the Meddbase application. This will also impact the sharing of secure documents as they utilise SMS two-factor authentication. At this point, we know the cause and are working on a resolution. We apologise for any inconvenience caused during this time.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 04/03/2024 04:26PM

SMS functionality has been restored. Please continue to use this service as normal and re-send any messages or secure documents accordingly.

We thank you for your understanding and apologise for any inconvenience caused.

IDENTIFIED about 1 year ago - at 04/03/2024 04:11PM

We are aware of an issue affecting SMS messaging from the Meddbase application. This will also impact the sharing of secure documents as they utilise SMS two-factor authentication.

At this point, we know the cause and are working on a resolution.
We apologise for any inconvenience caused during this time.

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