Outage in meddbase

Issue with Opayo/SagePay Payments

Resolved Major

March 26, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating

Components affected

meddbase Critcal Services meddbase Critcal Services meddbase Critical Services

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/26/2024 09:56AM

Card and online payments have been restored.
A change to the Elavon / Opayo URLs resulted in an unexpected switch in security standards. This required an internal infrastructure change.
We apologise for any inconvenience caused.

INVESTIGATING about 1 year ago - at 03/26/2024 08:58AM

We are currently investigating

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