Outage in Meltwater API

Delivery delays for the Streaming API

Resolved Minor
February 02, 2024 - Started 3 months ago - Lasted 3 days
Official incident page

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Outage Details

We are currently experiencing delays in processing documents for delivery via the Meltwater Streaming API. Customers can expect delayed delivery as we work to process the backlog. We do not expect to lose any documents.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/05/2024 10:00AM

After a period of monitoring, this issue is now resolved. The Streaming API continues to function as expected.

Thank you for your patience.

MONITORING 3 months ago - at 02/02/2024 10:33PM

Engineering has processed the backlog, and processing speed has returned to normal. We will continue to monitor the status of the Streaming API.

Thank you for your patience.

INVESTIGATING 3 months ago - at 02/02/2024 08:33PM

Engineering continues to process the Streaming backlog. We will continue to monitor the status of the Meltwater API and provide updates accordingly.

INVESTIGATING 3 months ago - at 02/02/2024 01:17PM

We are currently experiencing delays in processing documents for delivery via the Meltwater Streaming API. Customers can expect delayed delivery as we work to process the backlog. We do not expect to lose any documents.

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