Outage in Mews
Degraded Performance of Mews
Resolved Minor
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Outage Details
We are experiencing a degraded performance of the system. Some pages may be slow or unresponsive.
We're investigating the cause and will provide an update as soon as possible.
Thank you for your patience.
Components affected
Mews Operations Mews Guest Journey Mews Business Intelligence Mews Payments Mews Open API Mews MarketplaceLatest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 01/25/2023 11:07AM
Our cloud provider Microsoft Azure confirmed full recovery, with the final networking equipment recovering at 09:35 UTC.
More details on the Azure incident can be found on https://status.azure.com/en-us/status/history/.
Thank you for your patience and we apologize for any inconvenience this may have caused.
MONITORING
over 2 years ago - at 01/25/2023 10:07AM
Our cloud provider Microsoft Azure identified a recent networking update and took steps to rollback the recent changes. We are seeing signs of recovery and continue to actively monitor the situation.
You can also check out the Microsoft Azure status page (https://status.azure.com/) for more details and recent updates on this issue.
Thank you for your patience and we apologize for any inconvenience.
IDENTIFIED
over 2 years ago - at 01/25/2023 09:28AM
We have identified that the issue is on the side of our cloud provider. Microsoft Azure is currently experiencing a global networking issue which is impacting our availability.
They are working on resolving this issue, and we're monitoring the situation and will provide further updates. We are seeing improvement in client response time and connectivity in the past 30minutes.
You can also check out the Microsoft Azure status page (https://status.azure.com/) for more details and recent updates on this issue.
Thank you for your patience.
IDENTIFIED
over 2 years ago - at 01/25/2023 08:41AM
We have identified that the issue is on the side of our cloud provider. Microsoft Azure is currently experiencing a global networking issue which is impacting our availability.
They are working on resolving this issue, and we're monitoring the situation and will provide further updates.
You can also check out the Microsoft Azure status page (https://status.azure.com/) for more details and recent updates on this issue.
Thank you for your patience.
IDENTIFIED
over 2 years ago - at 01/25/2023 08:24AM
We have identified that the issue is on the side of our cloud provider Microsoft Azure. We are working with them to solve this and will provide an update as soon as possible. Thank you for your patience.
INVESTIGATING
over 2 years ago - at 01/25/2023 08:00AM
We are experiencing a degraded performance of the system. Some pages may be slow or unresponsive.
We're investigating the cause and will provide an update as soon as possible.
Thank you for your patience.
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