Outage in Miovision

Partial outage of some TDO features

Resolved Major
March 14, 2024 - Started about 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We have encountered an issue with loading the following features in Traffic Data Online and are actively working on restoring functionality: -Onboard Processing Study Configurator (regular TMC/ATR uploading is still functional, only onboard studies are impacted) -Manage user feature -Edit data tool You may see an error screen or a notification to set up MFA (multi-factor authentication) while in TDO. If you see this MFA notification, please DO NOT setup MFA as it will prevent your organization from accessing TDO. If you have any questions or have already tried to setup MFA, please contact support@miovision.com
Components affected
Miovision Add Video Page
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/14/2024 10:43PM

Full functionality has been restored to the onboard processing configurator, manage user tool, and edit data tool.

IDENTIFIED about 2 months ago - at 03/14/2024 06:52PM

We have encountered an issue with loading the following features in Traffic Data Online and are actively working on restoring functionality:
-Onboard Processing Study Configurator (regular TMC/ATR uploading is still functional, only onboard studies are impacted)
-Manage user feature
-Edit data tool

You may see an error screen or a notification to set up MFA (multi-factor authentication) while in TDO. If you see this MFA notification, please DO NOT setup MFA as it will prevent your organization from accessing TDO.

If you have any questions or have already tried to setup MFA, please contact support@miovision.com

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