Miovision Status

Resolved Miovision Platform Access Issue

Users are currently unable to access Traffic Data Online, DataLink, or TrafficLink, due to a service issue with Auth0, the authentication platform Miovision uses to provide login access to our platforms. We will continue to monitor, and provide updates as things develop. We appreciate your patience.

Resolved System impacting issue - TrafficLink

We are currently investigating this issue.

Resolved TrafficLink unavailable

We are currently investigating this issue.

Resolved Datalink unavailable

We are currently investigating this issue.

Resolved Authentication unavailable

We are currently investigating this issue.

Resolved Potential processing turnaround delay for standard turnaround studies

Due to an exceptionally high volume of video in processing, some studies that were configured with the standard turnaround service may not be completed within the 72-hour estimate. If you have questions or concerns, please contact Customer Support at [email protected] or by phone at 1-855-360-7752. --------------------- Aufgrund der hohen Videovolumen in der Verarbeitung, einige Studien, die mit dem Standard-Bearbeitungszeit konfiguriert wurden, möglicherweise nicht innerhalb der 72-Stunden abgeschlossen werden können. Sollten Sie irgendwelche Fragen oder Bedenken haben, wenden Sie sich bitte an unseren Customer Support per E-Mail an [email protected] oder bei Telefon +49 221 261 03451. -------------------- À cause des volumes des vidéos en traitement exceptionnellement élever, quelques études qui étaient configurées avec le temps de traitement standard peut ne pas être terminées pendant l'estimât de 72 heures. Si vous avez des questions ou pré-occupations, s'il vous plaît contactez le support clientèle à [email protected]ovision.com ou par téléphone à 1-855-360-7752.

Resolved Support Site unavailable

We are currently investigating this issue.

Resolved Datalink Performance Issues

We are currently investigating this issue.

Resolved Datalink inaccessible

We are currently investigating this issue.

Resolved Service disruption on Miovision Help/Customer/Partner Portals

Our hosting service has confirmed that there is a service disruption to the following Miovision sites: Customer Portal (my.miovision.com) Partner Portal (partners.miovision.com) Help Portal (help.miovision.com) During this time you might encounter error messages when attempting to access or navigate through the site, or be unable to access the site. We apologize for any inconvenience this might cause and we will keep you informed until the issue is resolved. If you require immediate assistance, email [email protected]