Device Connectivity Issues

This incident has been resolved.

We are pleased to inform you that the technical issue impacting device connectivity has been resolved. Our team is closely monitoring the situation to ensure service remains stable.

We appreciate your patience throughout this incident. Should you encounter any further issues or have questions, please don't hesitate to reach out to our Customer Support team.

Thank you for your continued trust.

Best regards,
Miovision Customer Support Team

Some customers may be experiencing connectivity issues with CoreDCM or SmartLink devices. These issues may result in an inability to view video or telemetry data, or difficulty making configuration updates at an intersection. Please note that not all devices are affected.

Our team is actively investigating the issue and working to resolve it as quickly as possible. We understand the importance of reliable connectivity and will provide updates as soon as more information becomes available.

Thank you for your patience and for continuing to trust our services.

Best regards,
Miovision Customer Support Team