Outage in Miovision

Investigating Intermittent "An error has occurred" Messages in Reports

Resolved Minor

June 22, 2026 - Started 25 days ago - Lasted about 16 hours
Official incident page

Incident Report

We are currently aware of an issue affecting some analytics dashboards in Miovision One. Users may see an "An error has occurred" message when opening certain reports. Affected features include: Mobility Reports Safety (Safety Conflicts and Safety Conflicts with Phase) Opticom EVP Analytics The issue is intermittent, so the error may appear and disappear on its own. We are actively seeking to resolve the situation and will provide updates as more information becomes available.

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Latest Updates ( sorted recent to last )

RESOLVED 24 days ago - at 06/23/2026 10:50AM

This incident has been resolved.

MONITORING 25 days ago - at 06/22/2026 09:10PM

Functionality has been restored to Miovision One and we will continue to monitor.

INVESTIGATING 25 days ago - at 06/22/2026 07:55PM

We are continuing to investigate this issue.

INVESTIGATING 25 days ago - at 06/22/2026 07:18PM

We are currently aware of an issue affecting some analytics dashboards in Miovision One. Users may see an "An error has occurred" message when opening certain reports.

Affected features include:
Mobility Reports
Safety (Safety Conflicts and Safety Conflicts with Phase)
Opticom EVP Analytics

The issue is intermittent, so the error may appear and disappear on its own. We are actively seeking to resolve the situation and will provide updates as more information becomes available.

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Onboard study report generation in MioOne - 3 months ago

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