Outage in Miovision

Miovision One - Video Detection Configuration Outage + Latency

Resolved Major

February 05, 2026 - Started 10 days ago - Lasted 4 days
Official incident page

Incident Report

Dear Valued Customers, We are currently experiencing an outage with the snapshot functionality for video detection configuration. For new configurations, users may encounter a broken image warning. If a user attempts to modify an existing configuration, they may encounter a black image. We apologize for the inconvenience and are diligently working toward a resolution. Please continue to monitor this page for further updates.

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Latest Updates ( sorted recent to last )

RESOLVED 6 days ago - at 02/09/2026 03:04PM

This incident has been resolved.

MONITORING 10 days ago - at 02/06/2026 01:43AM

Dear Valued Customers,

A fix has been deployed, and video detection configuration snapshots are now loading as expected in Miovision One. Page latency has also been improved. We will continue to closely monitor Miovision One performance.

Thank you for your patience, and we apologize for any inconvenience this may have caused.

INVESTIGATING 10 days ago - at 02/05/2026 09:46PM

Dear Valued Customers,

Users may also experience increased latency in Miovision One. We apologize for the inconvenience and are diligently working toward a resolution. Please continue to monitor this page for further updates.

INVESTIGATING 10 days ago - at 02/05/2026 09:37PM

We are continuing to investigate this issue.

INVESTIGATING 10 days ago - at 02/05/2026 07:35PM

We are continuing to investigate this issue. Thank you for your patience while we work on a resolution.

INVESTIGATING 10 days ago - at 02/05/2026 04:54PM

Dear Valued Customers,

We are currently experiencing an outage with the snapshot functionality for video detection configuration. For new configurations, users may encounter a broken image warning. If a user attempts to modify an existing configuration, they may encounter a black image. We apologize for the inconvenience and are diligently working toward a resolution. Please continue to monitor this page for further updates.

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