Miovision One - Video Detection Configuration Outage + Latency

This incident has been resolved.

Dear Valued Customers,

A fix has been deployed, and video detection configuration snapshots are now loading as expected in Miovision One. Page latency has also been improved. We will continue to closely monitor Miovision One performance.

Thank you for your patience, and we apologize for any inconvenience this may have caused.

Dear Valued Customers,

Users may also experience increased latency in Miovision One. We apologize for the inconvenience and are diligently working toward a resolution. Please continue to monitor this page for further updates.

We are continuing to investigate this issue.

We are continuing to investigate this issue. Thank you for your patience while we work on a resolution.

Dear Valued Customers,

We are currently experiencing an outage with the snapshot functionality for video detection configuration. For new configurations, users may encounter a broken image warning.  If a user attempts to modify an existing configuration, they may encounter a black image. We apologize for the inconvenience and are diligently working toward a resolution.   Please continue to monitor this page for further updates.