Outage in Mixpanel

Increased latency and timeouts for the raw export API

Resolved Minor
May 15, 2023 - Started 12 months ago - Lasted about 8 hours
Official incident page

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Outage Details

Our team has been recently alerted of an increase on latency for the raw export API, leading to timeouts for a subset of our customers. The team is actively investigating the issue and we will provide updates as we continue to look into this. Thanks for your patience!
Components affected
Mixpanel Data Export API
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/15/2023 09:22PM

This incident has been resolved.

MONITORING 12 months ago - at 05/15/2023 03:27PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 12 months ago - at 05/15/2023 01:36PM

Our team has been recently alerted of an increase on latency for the raw export API, leading to timeouts for a subset of our customers. The team is actively investigating the issue and we will provide updates as we continue to look into this. Thanks for your patience!

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