Outage in Mode

Intermittent Slow/ Degraded Performance

Resolved Minor
June 06, 2022 - Started almost 2 years ago - Lasted 10 days
Official incident page

Need to monitor Mode outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Mode, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating this issue.
Components affected
Mode Site and API Mode Notebooks: Python2 Mode Notebooks: R Mode Report Run Scheduler Mode Notebooks: Python3
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 06/16/2022 03:09PM

Over the last week, the Mode team has implemented multiple performance optimizations and is currently observing only sporadic instances of browser crashes/degraded performance. If you are continuing to experience the issue with browser tabs becoming unresponsive/crashing, please contact support@modeanalytics.com

MONITORING almost 2 years ago - at 06/15/2022 09:01PM

Over the last week, the Mode team has implemented multiple performance optimizations and is currently observing only sporadic instances of browser crashes/degraded performance. If you are continuing to experience the issue with browser tabs becoming unresponsive/crashing, please contact support@modeanalytics.com

INVESTIGATING almost 2 years ago - at 06/08/2022 08:48PM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 06/08/2022 03:52PM

Mode is currently experiencing intermittent degraded performance. Customers might notice slowness in loading reports or some browser tabs could become unresponsive. We apologize for the inconvenience and our teams are actively investigating the root cause.

Currently, the workaround is to try closing all Mode tabs and running one Mode report at a time

Thank you for your patience as we work through this. Please contact support@modeanalytics.com if you have questions.

INVESTIGATING almost 2 years ago - at 06/06/2022 03:56PM

We are currently investigating this issue.

Latest Mode outages

503 Status Codes - 3 days ago
Scheduled emails not being sent to some recipients - 22 days ago
Notebook library installation issues and outbound connections - 23 days ago
Intermittent connection failures when running queries or reports - 23 days ago
Scheduler fails to send some emails - about 1 month ago

The easiest way to monitor Mode and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE