Check the stats and details of the latest Mode Site and API outages and issues
Minor Resolved · 21 days ago · lasted 3 days
We are currently investigating an issue with intermittent delays in loading the My Reports section in Mode, and some report runs fail to complete. An update will be posted here as our investigation progresses.
Minor Resolved · 3 months ago · lasted about 8 hours
We are investigating an issue where some customers may be unable to log into Mode using Microsoft authentication. We are investigating the issue, and an update will be posted here as the investigation progresses.
Minor Resolved · 3 months ago · lasted 11 minutes
We are currently investigating an issue impacting Collections.
Minor Resolved · 3 months ago · lasted about 4 hours
We are currently investigating an issue where newly created/cloned reports are not being saved to My Work, Personal or any other Collection. It can only be found via the Recently Viewed tab. We are working to address this. This should not affect the API.
Minor Resolved · 4 months ago · lasted about 24 hours
Report layouts being modified after being moved to another collection
We are currently investigating an issue related to report layouts after moving a report to a different collection. Our engineering team is working to identify the root cause. Please reach out to our Support team ([email protected]) who can assist in restoring any report layouts.
Minor Resolved · 4 months ago · lasted 1 minute
Some Dropdown Options Unavailable in Web UI
We have identified an issue preventing users from interacting with some dropdown HTML elements in the Report Editor and Report View pages. We are working to address this. This should not affect Scheduled Reports or the API.
Maintenance Resolved · 4 months ago · lasted about 21 hours
Intermittent Errors in Charts & SQL Results
We are currently investigating errors that prevent charts from rendering in reports and some results not populating in SQL Editor. This does not appear to affect the API at this time. You can re-run the report/query and/or use the API as a workaround. Thank you for your patience.
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