Outage in Mode

Index Outage

Resolved Major

February 08, 2024 - Started about 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

The system that powers our index service is currently experiencing significant problems. Our Engineers are investigating. This may impact users ability to search for reports, see reports that have been moved to another collection, some autocomplete features, searching for group and users, and any ad hoc schema updates.

Components affected

Mode Site and API

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 02/08/2024 07:31PM

Our Engineers have resolved the issue.

IDENTIFIED about 2 years ago - at 02/08/2024 05:09PM

We've identified the issue with our third party provider and are now working towards a solution to resume normal activity.

INVESTIGATING about 2 years ago - at 02/08/2024 04:34PM

The system that powers our index service is currently experiencing significant problems. Our Engineers are investigating.

This may impact users ability to search for reports, see reports that have been moved to another collection, some autocomplete features, searching for group and users, and any ad hoc schema updates.

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