Outage in Mode
Intercom Outage
Resolved MajorIncident Report
Intercom messenger is experiencing an outage and the Support Team is intermittently unable to access Intercom at this time.
Please reach out to your Account Team to raise any priority issues, and they will alert us directly. We will resume operations for existing and new tickets in Intercom as soon as possible.
To stay up-to-date: https://www.intercomstatus.com/
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Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 01/05/2026 03:09PM
Intercom messenger has fully recovered, and the Support team has resumed normal operations.
MONITORING
23 days ago - at 01/05/2026 02:22PM
Intercom messenger is experiencing an outage and the Support Team is intermittently unable to access Intercom at this time.
Please reach out to your Account Team to raise any priority issues, and they will alert us directly. We will resume operations for existing and new tickets in Intercom as soon as possible.
To stay up-to-date: https://www.intercomstatus.com/
Latest Mode outages
Intercom outage affecting the in-app messenger - 19 days ago
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GitHub incident impacting Git Syncs - 2 months ago
Reports using Notebook generated Datasets failing to load - 3 months ago
AWS outage impacting Mode - elevated errors and delays - 3 months ago
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