Outage in Mode
Intercom outage affecting the in-app messenger
Resolved MajorIncident Report
Intercom messenger is experiencing an outage and users are currently unable to load the in-app chat widget in Mode.
If you need to contact Support during this time, please email us at: support@mode.com, or by reaching out to your Account Team to raise any priority issues, and they will alert us directly. We will resume operations for existing and new tickets in Intercom as soon as possible.
To stay up-to-date: https://www.intercomstatus.com/
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 01/09/2026 09:18PM
Intercom messenger has fully recovered, and the Support team has resumed normal operations.
IDENTIFIED
1 day ago - at 01/09/2026 09:01PM
Intercom messenger is experiencing an outage and users are currently unable to load the in-app chat widget in Mode.
If you need to contact Support during this time, please email us at: support@mode.com, or by reaching out to your Account Team to raise any priority issues, and they will alert us directly. We will resume operations for existing and new tickets in Intercom as soon as possible.
To stay up-to-date: https://www.intercomstatus.com/
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