Outage in Mode

Slow performance in loading pages in Mode

Resolved Major

October 24, 2023 - Started over 2 years ago - Lasted 3 days
Official incident page

Incident Report

We are currently investigating an issue with slow loading times across Mode.

Components affected

Mode Site and API

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 10/27/2023 08:50PM

After continued monitoring over the past few days we’ve determine that the issue has been resolved. If you experience any slowness in the product please reach out to Mode Support for additional assistance. Thank you for your patience!

MONITORING over 2 years ago - at 10/24/2023 10:38PM

Our Engineers continue to investigate and monitor the situation overnight.

INVESTIGATING over 2 years ago - at 10/24/2023 08:48PM

We are seeing an increase in performance and loading issues again and will continue to investigate the issue. Apologies for the inconveniences caused in the meantime.

MONITORING over 2 years ago - at 10/24/2023 08:18PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 10/24/2023 08:00PM

We are currently investigating an issue with slow loading times across Mode.

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Intercom Outage - 4 months ago

Discovery Database Sync Delay - 4 months ago

GitHub incident impacting Git Syncs - 5 months ago

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