Outage in Nearpod

Issue with saving edits to lessons.

Resolved Minor

January 10, 2023 - Started about 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Nearpod Content Creation

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 01/10/2023 09:39PM

We have deployed a fix for this issue, and normal functionality has been restored. We continue to monitor closely.

MONITORING about 3 years ago - at 01/10/2023 09:29PM

We have deployed a fix for this issue, and normal functionality has been restored. We continue to monitor closely.

IDENTIFIED about 3 years ago - at 01/10/2023 09:13PM

We have identified the source of the issue and are working as quickly as possible to deploy a fix.

Note: Edits to lessons will be saved, however, it will not exit the lesson edit experience following the save.

INVESTIGATING about 3 years ago - at 01/10/2023 08:56PM

We are continuing to investigate and working quickly to resolve the issue as soon as possible.

Note: Edits to lessons will still be saved, however, it will not exit the lesson edit experience following the save.

INVESTIGATING about 3 years ago - at 01/10/2023 08:49PM

We are continuing to investigate and working quickly to resolve the issue as soon as possible.

INVESTIGATING about 3 years ago - at 01/10/2023 08:21PM

We are currently investigating this issue.

Latest Nearpod outages

AWS Outage Impacting Services - 3 months ago

Nearpod Google Slides Add-on unavailable due to Google outage. - about 1 year ago

Delays while saving lessons - over 1 year ago

Lessons with a Time to Climb and iVideo activities are not loading as well as associated reports - over 1 year ago

Issues saving edited lessons - over 1 year ago

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