Outage in Nexcess

DDoS Attack on cloudhost-795158.us-west-1.nxcli.net

Resolved Minor
February 16, 2024 - Started 3 months ago - Lasted about 5 hours
Official incident page

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Outage Details

Our teams have identified a distributed denial of service attack (DDos) on cloudhost-795158.us-west-1.nxcli.net. Our network engineers are working on mitigation at this time. We will provide another update as soon as more information becomes available. We appreciate your patience as our Networking teams work on mitigating the DDoS. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international).
Components affected
Nexcess us-west-1
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/16/2024 09:35PM

Our Network Engineers have resolved the distributed of denial attack (DDoS). Monitoring traffic and levels have dropped back down to normal over the last several hours.
We appreciate your patience as our Networking teams worked on mitigating the DDoS. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international).

MONITORING 3 months ago - at 02/16/2024 05:10PM

Network Engineers have put mitigation into place. Sites may be loading at this time but may be slow or intermittent. We will continue to look for improved mitigation techniques and provide updates as we have them.

We appreciate your patience as our Networking teams work on mitigating the DDoS. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international).

IDENTIFIED 3 months ago - at 02/16/2024 04:16PM

Our teams have identified a distributed denial of service attack (DDos) on cloudhost-795158.us-west-1.nxcli.net. Our network engineers are working on mitigation at this time. We will provide another update as soon as more information becomes available.

We appreciate your patience as our Networking teams work on mitigating the DDoS. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international).

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