Check if Nexcess is down, recent outages, user-reported issues, and outages map.
Nexcess is working normally
We are currently investigating an issue affecting the following Cloudhosts. Our team is actively working to identify the cause and will provide further updates as soon as more information becomes a...
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This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Nexcess status data.
IsDown has tracked 305 incidents since started monitoring Nexcess status in July 2021. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Status | Incident | Duration |
---|---|---|---|
Oct 03, 2025
06:15 AM CEST
|
Minor | Interworx Licensing Issue | about 5 hours |
Sep 19, 2025
10:47 AM CEST
|
Major | Service Interruption on US-Midwest 2 region | 5 days |
Sep 17, 2025
05:10 PM CEST
|
Minor | Planned Maintenance Extended - cloudhost-8448367.us-midwest-1.nxcli.net & cloudhost-10309510.us-m... | about 5 hours |
Sep 09, 2025
07:15 PM CEST
|
Minor | Service Disruption – Nexcess.net Website | about 2 hours |
Sep 08, 2025
08:21 AM CEST
|
Minor | Service Interruption - cloudhost-10358449.au-south-1.nxcli.net and cloudhost-10358510.au-south-1... | about 20 hours |
Aug 21, 2025
02:24 AM CEST
|
Major | Degraded phone support | about 2 hours |
Aug 20, 2025
07:49 PM CEST
|
Minor | Emergency maintenance on - cloudhost-3261933.us-midwest-1.nxcli.net | about 3 hours |
Aug 02, 2025
04:18 PM CEST
|
Minor | Service interruption on cloudhost-1298340.us-midwest-1.nxcli.net | 2 days |
Jul 29, 2025
06:26 PM CEST
|
Minor | Network Service Interruption, us-west-1 | 6 days |
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can't connect. Host timeout.
The Nexcess site will load but my site and reports hosted by Nexcess will not load. DNS is set and payments are up to date.
IsDown aggregates scheduled maintenances for Nexcess. Currently, there are 1 more maintenances scheduled.
Scheduled for October 04, 2025 at 07:30 AM CEST · until 09:30 AM CEST
Nexcess Systems Engineers will be performing emergency maintenance on the underlying hardware supporting the following cloudhost: cloudhost-831129.us-midwest-1.nxcli.net Websites configured on this cloudhost will experience a service interruptio...
Component | Status |
---|---|
Support Services | OK |
Cloud Container Services | OK |
Nexcess Cloud | OK |
Nexcess Global DNS | OK |
Customer Portal | OK |
Safe Harbor Updates | OK |
Platform Operations | OK |
Data Centers & Network | OK |
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Quickly access the status of Nexcess and 4484+ services
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Web hosting service offering support through phones, chats, tickets, and a help center, with data centers across multiple global locations.
Monitoring Nexcess since July 2021
Tracking 38 Nexcess services and regions
41 incidents in 2025
Number of Incidents
6 issues
Last incident
1 days ago
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Nexcess isn't down. You can check Nexcess status and incident details on the top of the page. IsDown continuously monitors Nexcess official status page every few minutes. In the last 24 hours, there were 2 outages reported.
Nexcess is currently operational. You can check Nexcess status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Nexcess might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Nexcess official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Nexcess last outage was on October 03, 2025 with the title "Service Interruption on a Subset of CloudHosts"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Nexcess and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Nexcess is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Nexcess's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Nexcess with maximum flexibility
IsDown monitors Nexcess for major outages. A major outage is when Nexcess experiences a critical issue that severely affects one or more services/regions. When Nexcess marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Nexcess status page for minor outages. A minor outage is when Nexcess experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Nexcess status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Nexcess publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Nexcess and all their 38 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Nexcess and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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