Check if Nexcess is down, recent outages, user-reported issues, and outages map.
Nexcess is working normally
On July 23rd, we will update our platform to use Composer 2.x by default. Composer 1.x will remain available as the composer1 command for backward compatibility, where possible. Important Reminder...
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 299 incidents since started monitoring Nexcess status in July 2021. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
3 days ago · lasted about 2 hours
We are currently experiencing issues with our phone system, preventing our agents from connecting/accepting calls. This may cause longer than usual wait times since less agents are available. We are investigating the issue and will provide updat...
3 days ago · lasted about 3 hours
Nexcess Systems Engineers will be performing emergency maintenance on the underlying hardware supporting the following cloudhost: cloudhost-3261933.us-midwest-1.nxcli.net Websites configured on these cloudhost will experience a service interrupt...
21 days ago · lasted 2 days
We have encountered an issue with cloudhost-1298340.us-midwest-1.nxcli.net. Our engineers have identified the issue and are working on resolving the issue at this time.
We've tracked and collected 299 incidents since started monitoring Nexcess status
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Chas
can't connect. Host timeout.
Brianna
The Nexcess site will load but my site and reports hosted by Nexcess will not load. DNS is set and payments are up to date.
IsDown aggregates scheduled maintenances for Nexcess. Currently, there are 3 more maintenances scheduled.
Scheduled for August 28, 2025 at 10:30 AM CEST · until 12:30 PM CEST
Nexcess Systems Engineers will be carrying out scheduled maintenance on the underlying hardware supporting the following cloud hosts: cloudhost-76406.us-midwest-1.nxcli.net cloudhost-70630.us-midwest-1.nxcli.net mellon-replica01.us-west-1.nexcess...
Scheduled for August 28, 2025 at 10:30 PM CEST · until 12:30 AM CEST
Nexcess Systems Engineers will be carrying out scheduled maintenance on the underlying hardware supporting the following cloud hosts: cloudhost-162094.uk-south-2.nxcli.net Websites hosted on these cloud hosts may experience a temporary service i...
Scheduled for August 28, 2025 at 10:30 PM CEST · until 12:30 AM CEST
Nexcess Systems Engineers will be carrying out scheduled maintenance on the underlying hardware supporting the following cloud hosts: cloudhost-11808780.nl-west-1.nxcli.net containerhost-9026162.nl-west-1.nxcli.net cloudhost-4628246.nl-west-...
Services commonly monitored together with Nexcess
Nexcess isn't down. You can check Nexcess status and incident details on the top of the page. IsDown continuously monitors Nexcess official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Nexcess is currently operational. You can check Nexcess status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Nexcess might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Nexcess official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Nexcess last outage was on August 21, 2025 with the title "Degraded phone support"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Nexcess and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Nexcess with maximum flexibility
IsDown monitors Nexcess for major outages. A major outage is when Nexcess experiences a critical issue that severely affects one or more services/regions. When Nexcess marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Nexcess status page for minor outages. A minor outage is when Nexcess experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Nexcess status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Nexcess publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Nexcess and all their 38 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Nexcess and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.
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