Check if Nexcess is down, official outages, user-reported issues, and outages map.
Nexcess is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 311 incidents since started monitoring Nexcess status in July 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Nexcess outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Oct 27, 2025 03:11 PM EDT | 
                                              
                                                Minor
                                              
                                             We are investigating intermittent InterWorx service interruptions affecting a subset of servers i...
                                             | 14 minutes | 
| Oct 17, 2025 12:09 AM EDT | 
                                              
                                                Minor
                                              
                                             We have encountered an issue with cloudhost-2035747.us-midwest-1.nxcli.net.
Our engineers have i...
                                             | about 8 hours | 
| Oct 15, 2025 07:28 AM EDT | 
                                              
                                                Minor
                                              
                                             Early this morning, at 03:00 AM, we began planned Maintenance on the following cloudhost:
cloudh...
                                             | about 3 hours | 
| Oct 14, 2025 11:28 AM EDT | 
                                              
                                                Minor
                                              
                                             Early this morning, at 03:00 AM, we began planned Maintenance on the following cloudhost:
cloudh...
                                             | about 7 hours | 
| Oct 07, 2025 10:51 AM EDT | 
                                              
                                                Minor
                                              
                                             We are currently investigating an issue with Redis on our Nexcess/Managed Applications platform. ...
                                             | 13 days | 
| Oct 03, 2025 02:21 AM EDT | 
                                              
                                                Minor
                                              
                                             We are currently investigating an issue affecting the following Cloudhosts. Our team is actively ...
                                             | about 19 hours | 
| Oct 03, 2025 12:15 AM EDT | 
                                              
                                                Minor
                                              
                                             There is currently an issue with Interworx's Licensing on a subset of clusters of dedicated serve...
                                             | about 5 hours | 
| Sep 19, 2025 04:47 AM EDT | 
                                              
                                                Major
                                              
                                             The Network Engineering team has detected and  implemented a fix to restore service interruption ...
                                             | 5 days | 
| Sep 17, 2025 11:10 AM EDT | 
                                              
                                                Minor
                                              
                                             
                                              Planned Maintenance Extended - cloudhost-8448367.us-midwest-1.nxcli.net & cloudhost-10309510.us-m...
                                             On Wednesday, September 17, 2025, at 03:00 AM, we began planned upgrades on the following cloudho...
                                             | about 5 hours | 
 
    See what users are saying about Nexcess issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Chas - can't connect. Host timeout..
Brianna - The Nexcess site will load but my site and reports hosted by Nexcess will not load. DNS is set and payments are up to date. .
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Nexcess. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Web hosting service offering support through phones, chats, tickets, and a help center, with data centers across multiple global locations.
Monitoring Nexcess since July 2021
Tracking 38 Nexcess services and regions
47 incidents in 2025
IsDown is a status page aggregator that monitors if Nexcess and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Nexcess, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Nexcess (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Nexcess's 38 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Nexcess and other services.
 
            IsDown checks Nexcess official status page for major/minor outages or downtimes. A major outage is when Nexcess experiences a critical issue that severely affects one or more services/regions. A minor incident is when Nexcess experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Nexcess outage, we send you an alert and update your dashboard and status page.
Nexcess and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Nexcess status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Nexcess publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Nexcess and all their 38 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Nexcess but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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                        Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Nexcess and other services.
Start Monitoring for Free 
                        IsDown integrates with 20+ tools. Connect the status of Nexcess and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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                        Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Nexcess down?'
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                        While Downdetector relies on user-submitted reports to detect Nexcess outages, IsDown monitors Nexcess's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |   | Downdetector | 
|---|---|---|
| Official Nexcess status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Nexcess in a single dashboard. | ||
| Instant Nexcess outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Nexcess official status and user-reported issues. | ||
| Maintenance feed for Nexcess | ||
| Granular alerts filtering by Nexcess components and regions. | 
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Nexcess isn't down. You can check Nexcess status and incident details on the top of the page. IsDown continuously monitors Nexcess official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Nexcess is currently operational. You can check Nexcess status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Nexcess might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Nexcess official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Nexcess last outage was on October 27, 2025 with the title "InterWorx control panel service interruptions"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Nexcess and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Nexcess is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Nexcess's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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