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Outage in Nexcess

DDoS Attack on cloudhost-2038507.us-west-1.nxcli.net

Resolved Minor
September 03, 2026 - Started 8 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

A DDoS attack targeted the Nexcess server **cloudhost-2038507.us-west-1.nxcli.net** in the **us-west-1** region, lasting approximately 3.5 hours. Network engineers deployed mitigation measures, which stabilized the server within roughly 1.5 hours of the attack being identified. The incident was fully resolved after a monitoring period confirmed no further issues.

Our teams have identified a distributed denial of service attack (DDOS) on cloudhost-2038507.us-west-1.nxcli.net. Our network engineers are already enabled for mitigation. We will provide another update as soon as more information becomes available. If you have any questions or concerns, please contact us via live chat or case.
Components affected
Nexcess us-west-1

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 09/03/2026 03:33AM

This incident has been resolved.

MONITORING 8 days ago - at 09/03/2026 01:27AM

The mitigation has taken effect, and the server is stable and operating normally. We have closely monitored the environment and have not observed any further issues.

If you experience any issues or need assistance, please reach out via Live Chat or by submitting a support case.

We appreciate your patience throughout this incident.

IDENTIFIED 8 days ago - at 09/03/2026 12:08AM

Our teams have identified a distributed denial of service attack (DDOS) on cloudhost-2038507.us-west-1.nxcli.net. Our network engineers are already enabled for mitigation. We will provide another update as soon as more information becomes available.

If you have any questions or concerns, please contact us via live chat or case.

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