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Outage in Nexcess

Service disruption on subset of cloudhosts in the us-midwest-2 region

Resolved Minor
September 26, 2026 - Started 5 days ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

A subset of Nexcess Cloudhost services in the US-Midwest-2 region experienced outages lasting approximately 4.6 hours. The issue was identified and investigated by the team, affecting cloud hosting availability in that region. Services were restored and confirmed stable, with the incident fully resolved after a monitoring period.

Our team has identified a subset of Cloudhost outages in the US-Midwest-2 region and is actively investigating the issue. We will provide another update as soon as more information becomes available. We appreciate your patience as our team works to resolve this issue. If you have further questions or concerns, please contact us at support@nexcess.net or via Live Chat.

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 09/27/2026 12:01AM

We have been monitoring the situation, and everything has remained stable. This incident has now been resolved.

MONITORING 5 days ago - at 09/26/2026 10:05PM

Our team has confirmed that the affected Cloudhost services in the US-Midwest-2 region are operating normally. We are continuing to monitor the environment to ensure services remain stable.

We appreciate your patience while our team worked to resolve the issue.

IDENTIFIED 5 days ago - at 09/26/2026 07:26PM

Our team has identified a subset of Cloudhost outages in the US-Midwest-2 region and is actively investigating the issue. We will provide another update as soon as more information becomes available.

We appreciate your patience as our team works to resolve this issue. If you have further questions or concerns, please contact us at support@nexcess.net or via Live Chat.

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