Outage in Nexcess
Service interruption on subset of Cloudhosts at US-Midwest-2 Region
Minor
September 12, 2026 - Started about 4 hours ago
Official incident page
Official incident page
Incident Report
We are currently investigating a performance issue affecting a subset of our cloudhosts, cloudhost-4892688.us-midwest-2.nxcli.net and cloudhost-4892180.us-midwest-2.nxcli.net, in the US-Midwest-2 region. Customers may experience slowness or degraded performance, and there is a potential for service interruption while the issue is being investigated.
Our systems engineers have been engaged and are working to identify the cause and restore normal performance as quickly as possible.
We appreciate your patience. If you have any questions or concerns, please contact us via live chat or case.
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Latest Updates ( sorted recent to last )
MONITORING
about 4 hours ago - at 09/12/2026 08:35AM
Our engineers have successfully recovered the impacted cloudhosts.
We are continuing to monitor the environment to ensure stability and will keep this space updated as needed
INVESTIGATING
about 4 hours ago - at 09/12/2026 08:12AM
We are currently investigating a performance issue affecting a subset of our cloudhosts, cloudhost-4892688.us-midwest-2.nxcli.net and cloudhost-4892180.us-midwest-2.nxcli.net, in the US-Midwest-2 region. Customers may experience slowness or degraded performance, and there is a potential for service interruption while the issue is being investigated.
Our systems engineers have been engaged and are working to identify the cause and restore normal performance as quickly as possible.
We appreciate your patience. If you have any questions or concerns, please contact us via live chat or case.
Latest Nexcess outages
Service Interruption: cloudhost-9412708-us-midwest-1-nxcli-net and cloudhost-10309510.us-midwest-1.nxcli.net - 3 days ago
DDoS Attack on cloudhost-2038507.us-west-1.nxcli.net - 10 days ago
Nexcess Client Portal Access Issue - 13 days ago
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