Outage in Nexcess
Service Interruption: cloudhost-9412708-us-midwest-1-nxcli-net and cloudhost-10309510.us-midwest-1.nxcli.net
Resolved MajorIncident Report
Summary AI Generated
Nexcess experienced a major service interruption affecting two cloud hosts in the US Midwest 1 region, lasting approximately 10 hours. Engineers identified the issue and successfully recovered the affected cloud hosts within roughly 23 minutes of the incident being reported. The incident was fully resolved after a monitoring period to confirm environmental stability.
Our Engineers are investigating an interruption in service affecting cloudhost-9412708-us-midwest-1-nxcli-net and cloudhost-10309510.us-midwest-1.nxcli.net. We understand the inconvenience this may cause and truly appreciate your patience while we resolve the issue.
If you have any questions or concerns, please feel free to reach out to our support team via Live Chat or by opening a Support Case.
Components affected
Nexcess us-midwest-1Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/09/2026 09:27PM
This incident has been resolved.
MONITORING
2 days ago - at 09/09/2026 11:54AM
Our engineers have successfully recovered the service on the impacted cloudhost.
We are continuing to monitor the environment to ensure stability and will keep this space updated as needed.
IDENTIFIED
2 days ago - at 09/09/2026 11:50AM
The issue has been identified, and our teams are actively working toward a resolution.
We will provide further updates as more information becomes available. Thank you for your patience.
INVESTIGATING
2 days ago - at 09/09/2026 11:31AM
Our Engineers are investigating an interruption in service affecting cloudhost-9412708-us-midwest-1-nxcli-net and cloudhost-10309510.us-midwest-1.nxcli.net. We understand the inconvenience this may cause and truly appreciate your patience while we resolve the issue.
If you have any questions or concerns, please feel free to reach out to our support team via Live Chat or by opening a Support Case.
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