Check if Nexcess Customer Portal is down, recent outages, user-reported issues, and outages map.
Nexcess Customer Portal is working normally
Last checked from Nexcess's status page
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 12 incidents for Nexcess Customer Portal since started monitoring Nexcess status in July 2021. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
4 months ago · lasted about 3 hours
Our team is currently investigating a network issue affecting several hosts in the us-midwest-1 region including the customer portal. We will continue to update the status page as more information becomes available.
6 months ago · lasted about 9 hours
We experiencing problems with our third party vendor that provides backups for the Nexcess portal. Our operations team is looking into a problem right now. We apologize for the inconvenience. This post will be updated as soon as more information...
7 months ago · lasted 43 minutes
We are currently investigating an emergent issue that is impacting access to the client portal. Our support will be degraded during this incident as well. We apologize for the inconvenience. This post will be updated as soon as more information...
We've tracked and collected 12 incidents for Nexcess Customer Portal since started monitoring Nexcess status
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Brianna
The Nexcess site will load but my site and reports hosted by Nexcess will not load. DNS is set and payments are up to date.
Stay Ahead of Nexcess Outages
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Services commonly monitored together with Nexcess
Nexcess Customer Portal isn't down. You can check Nexcess Customer Portal status and incident details on the top of the page. IsDown continuously monitors Nexcess Customer Portal official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Nexcess Customer Portal is currently operational. You can check Nexcess Customer Portal status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Nexcess Customer Portal being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Nexcess Customer Portal official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Nexcess Customer Portal last outage was on May 19, 2025 with the title "Network Disruption Impacting Multiple Hosts - US-Midwest-1"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Nexcess with maximum flexibility
IsDown monitors Customer Portal for major outages. A major outage is when Customer Portal experiences a critical issue that severely affects one or more services/regions. When Nexcess marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Nexcess status page for minor outages. A minor outage is when Customer Portal experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Nexcess status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Nexcess publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Nexcess and all their 38 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Nexcess and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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