Is Nexcess Customer Portal Down? Check current status
Check if Nexcess Customer Portal is down, official outages, user-reported issues, and outages map.
Current Nexcess Customer Portal status
Nexcess Customer Portal is working normally
Updated from Nexcess official status page
Nexcess Customer Portal service health. Issues reported in the last 24 hours
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Working Normally
Possible Incident
Confirmed Outage
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- Track outages in real-time
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Nexcess Customer Portal recent outages and downtime history
IsDown has tracked 13 incidents for Nexcess Customer Portal since started monitoring Nexcess status in July 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Nexcess Customer Portal outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 07, 2025
10:51 AM EDT
|
Minor
We are currently investigating an issue with Redis on our Nexcess/Managed Applications platform. ...
|
13 days |
|
May 19, 2025
02:34 AM EDT
|
Major
Our team is currently investigating a network issue affecting several hosts in the us-midwest-1 r...
|
about 3 hours |
|
Mar 03, 2025
09:47 AM EST
|
Minor
We experiencing problems with our third party vendor that provides backups for the Nexcess portal...
|
about 9 hours |
|
Feb 05, 2025
04:58 AM EST
|
Minor
We are currently investigating an emergent issue that is impacting access to the client portal. ...
|
43 minutes |
|
Dec 18, 2024
05:25 AM EST
|
Minor
We are investigating an emergent issue impacting access to the client portal. Our support will al...
|
about 7 hours |
|
Dec 04, 2024
12:50 AM EST
|
Major
We are currently investigating an issue affecting the Nexcess client portal. We will update the s...
|
6 minutes |
|
May 15, 2024
07:51 PM EDT
|
Minor
Our team has identified an issue causing sites to fail during their provisioning. They are workin...
|
about 11 hours |
|
Feb 04, 2024
04:13 AM EST
|
Minor
We have identified an issue impacting the stability of the Nexcess customer portal/dashboard. Our...
|
24 minutes |
|
Feb 24, 2023
03:18 PM EST
|
Minor
Our Developers have identified an issue impairing the provisioning of new sites and services thro...
|
1 day |
|
Nov 03, 2022
06:34 PM EDT
|
Minor
We have identified an issue impacting the stability of the Nexcess customer portal/dashboard. Our...
|
about 4 hours |
Be the first to know when Nexcess Customer Portal goes down
- Monitor external dependencies in one place
- Track outages in real-time
- Keep your team or customers informed
- Create private or public status pages
User comments about Nexcess Customer Portal status
See what users are saying about Nexcess Customer Portal issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
-
Brianna - The Nexcess site will load but my site and reports hosted by Nexcess will not load. DNS is set and payments are up to date. .
Customer Portal is an interface for Nexcess clients to manage their hosting services, view billing information, and access support.
Monitoring Nexcess since July 2021
Customer Portal is part of Nexcess. Check the Nexcess's status.
Need help? Try here:
Reach out in social media at X account.
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Check their status page.
Reach out in social media at X account.
Support at website.
Check their status page.
4 incidents in 2025
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