Check if Nexcess Customer Portal is down, official outages, user-reported issues, and outages map.
Nexcess Customer Portal is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
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See what users are saying about Nexcess Customer Portal issues that impacted them and how they are affected by the outage.
Brianna - The Nexcess site will load but my site and reports hosted by Nexcess will not load. DNS is set and payments are up to date. .
IsDown has tracked 15 incidents for Nexcess Customer Portal since started monitoring Nexcess status in July 2021. We collect data from 5350+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Nexcess Customer Portal outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Nov 18, 2025
06:49 AM EST
|
Major
We are currently experiencing an issue affecting access to our official website (nexcess.net), cu...
|
about 8 hours |
|
Nov 11, 2025
04:28 PM EST
|
Minor
We are currently investigating issues affecting the Nexcess Client Portal login. Our engineering ...
|
about 16 hours |
|
Oct 07, 2025
10:51 AM EDT
|
Minor
We are currently investigating an issue with Redis on our Nexcess/Managed Applications platform. ...
|
13 days |
|
May 19, 2025
02:34 AM EDT
|
Major
Our team is currently investigating a network issue affecting several hosts in the us-midwest-1 r...
|
about 3 hours |
|
Mar 03, 2025
09:47 AM EST
|
Minor
We experiencing problems with our third party vendor that provides backups for the Nexcess portal...
|
about 9 hours |
|
Feb 05, 2025
04:58 AM EST
|
Minor
We are currently investigating an emergent issue that is impacting access to the client portal. ...
|
43 minutes |
|
Dec 18, 2024
05:25 AM EST
|
Minor
We are investigating an emergent issue impacting access to the client portal. Our support will al...
|
about 7 hours |
|
Dec 04, 2024
12:50 AM EST
|
Major
We are currently investigating an issue affecting the Nexcess client portal. We will update the s...
|
6 minutes |
|
May 15, 2024
07:51 PM EDT
|
Minor
Our team has identified an issue causing sites to fail during their provisioning. They are workin...
|
about 11 hours |
|
Feb 04, 2024
04:13 AM EST
|
Minor
We have identified an issue impacting the stability of the Nexcess customer portal/dashboard. Our...
|
24 minutes |
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Nexcess Customer Portal isn't down. You can check Nexcess Customer Portal status and incident details on the top of the page. IsDown continuously monitors Nexcess Customer Portal official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Nexcess Customer Portal is currently operational. You can check Nexcess Customer Portal status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Nexcess Customer Portal being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Nexcess Customer Portal official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Nexcess Customer Portal last outage was on November 18, 2025 with the title "Service Disruption – Websites Behind Cloudflare Are Down"
IsDown and DownDetector help users determine if Nexcess is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Nexcess's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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