What is Nexcess Customer Portal current status?

Nexcess Customer Portal is currently operational. You can check Nexcess Customer Portal status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check Nexcess Customer Portal status?

You can use IsDown service or go to Nexcess official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Nexcess Customer Portal is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Nexcess Customer Portal has issues. Nexcess official status page might also offer notification options such as email, SMS, or Slack.

Is Nexcess Customer Portal down? Check Nexcess Customer Portal status, outages and user reports

Q: Is Nexcess Customer Portal down today?

Nexcess Customer Portal was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Nexcess status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Nexcess Customer Portal outages, issues and problems' at the top of the page.

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Nexcess Customer Portal service health. Issues reported in the last 24 hours

Working Normally

Possible Incident

Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Nexcess status data.

View Nexcess Outage Reports Map

Recent Nexcess Customer Portal Outages and Downtime History

IsDown has tracked 12 incidents for Nexcess Customer Portal since started monitoring Nexcess status in July 2021. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date	Status	Incident	Duration
May 19, 2025 02:34 AM EDT	Major	Network Disruption Impacting Multiple Hosts - US-Midwest-1	about 3 hours
Mar 03, 2025 09:47 AM EST	Minor	Issue with Backup restore on Nexcess portal	about 9 hours
Feb 05, 2025 04:58 AM EST	Minor	Nexcess Client portal Down	43 minutes
Dec 18, 2024 05:25 AM EST	Minor	my.nexcess.net portal/login Issue	about 7 hours
Dec 04, 2024 12:50 AM EST	Major	Nexcess Client Portal Down	6 minutes
May 15, 2024 07:51 PM EDT	Minor	New Site Provision Issues for Managed WordPress and Managed WooCommerce Hosting	about 11 hours
Feb 04, 2024 04:13 AM EST	Minor	Client Portal Degraded	24 minutes
Feb 24, 2023 03:18 PM EST	Minor	Website and Service Provisioning Disruption	1 day
Nov 03, 2022 06:34 PM EDT	Minor	Nexcess Customer Portal Degraded	about 4 hours
Aug 11, 2022 09:18 AM EDT	Minor	Checkout Degraded	3 minutes

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Nexcess Customer Portal problems reported by users

about 1 year ago

The Nexcess site will load but my site and reports hosted by Nexcess will not load. DNS is set and payments are up to date.

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Customer Portal is an interface for Nexcess clients to manage their hosting services, view billing information, and access support.

Monitoring Nexcess since July 2021

Customer Portal is part of Nexcess. Check the Nexcess's status.

3 incidents in 2025

Nexcess Customer Portal outages in the last 28 days

September 2025

Sun

Mon

Tue

Wed

Thu

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Sat

Number of Incidents

0 issues

Last incident

137 days ago

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Frequently Asked Questions

Is Nexcess Customer Portal down today?

Nexcess Customer Portal isn't down. You can check Nexcess Customer Portal status and incident details on the top of the page. IsDown continuously monitors Nexcess Customer Portal official status page every few minutes. In the last 24 hours, there were 2 outages reported.

What is the current Nexcess Customer Portal status?

Nexcess Customer Portal is currently operational. You can check Nexcess Customer Portal status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Nexcess Customer Portal outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Nexcess Customer Portal down today or just slow?

Currently there's no report of Nexcess Customer Portal being slow. Check on the top of the page if there are any reported problems by other users.

How are Nexcess Customer Portal outages detected?

IsDown monitors the Nexcess Customer Portal official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Nexcess Customer Portal having an outage right now?

Nexcess Customer Portal last outage was on May 19, 2025 with the title "Network Disruption Impacting Multiple Hosts - US-Midwest-1"

Nexcess down for everyone or just me?

Check on the top of the page if there are any reported problems by other users.
Reach out to their Twitter account.
Find their support at their official website.
Find their support contact at their official status page.

How IsDown compares to DownDetector when monitoring Nexcess?

IsDown and DownDetector help users determine if Nexcess is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Nexcess's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Nexcess status changes?

IsDown offers an easy way to monitor Nexcess with maximum flexibility

Major Outages Notifications

IsDown monitors Customer Portal for major outages. A major outage is when Customer Portal experiences a critical issue that severely affects one or more services/regions. When Nexcess marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Nexcess status page for minor outages. A minor outage is when Customer Portal experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Nexcess status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Nexcess publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Nexcess and all their 38 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Nexcess and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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