Outage in Nexcess

Cloudflare Network Degradation

Resolved Minor

January 27, 2026 - Started 3 months ago - Lasted about 8 hours
Official incident page

Incident Report

We are currently tracking a network degradation issue affecting the Chicago, IL area. Our upstream provider, Cloudflare, is working to resolve the matter. We are monitoring the situation closely and will provide updates as they become available. Cloudflare Status: https://www.cloudflarestatus.com/incidents/3xb30dhqfkw7 No components were marked as affected by this incident.

Components affected

Nexcess Customer Portal

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 01/28/2026 04:34AM

This incident has been resolved.

IDENTIFIED 3 months ago - at 01/27/2026 09:32PM

Cloudflare is currently experiencing network degradation in the Chicago area. This is impacting some Liquid Web services, including:

Account Signups: Potential failures during registration.

Provisioning: Delays in getting new orders online.

Portal Tools: Intermittent errors when adjusting Cloudflare features.

We apologize for the inconvenience. We are monitoring the situation closely and will provide updates as they become available.

Cloudflare Status: https://www.cloudflarestatus.com/incidents/3xb30dhqfkw7

INVESTIGATING 3 months ago - at 01/27/2026 08:59PM

Cloudflare is currently experiencing network degradation in the Chicago area. This is impacting some Nexcess services, including:

Account Signups: Potential failures during registration.

Provisioning: Delays in getting new orders online.

Portal Tools: Intermittent errors when adjusting Cloudflare features.

We apologize for the inconvenience. We are monitoring the situation closely and will provide updates as they become available.

Cloudflare Status: https://www.cloudflarestatus.com/incidents/3xb30dhqfkw7

INVESTIGATING 3 months ago - at 01/27/2026 08:43PM

We are currently tracking a network degradation issue affecting the Chicago, IL area. Our upstream provider, Cloudflare, is working to resolve the matter.

We are monitoring the situation closely and will provide updates as they become available.

Cloudflare Status: https://www.cloudflarestatus.com/incidents/3xb30dhqfkw7
No components were marked as affected by this incident.

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