Outage in Nuance Mix Platform US

Observing issue(s) with accessing Mix Tooling as well as DLGaaS. Currently Investigating.

Resolved Minor

December 17, 2021 - Started over 4 years ago - Lasted 3 months
Official incident page

Incident Report

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )

RESOLVED over 4 years ago - at 12/17/2021 07:21PM

This incident has been resolved.

IDENTIFIED over 4 years ago - at 12/17/2021 06:47PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 4 years ago - at 12/17/2021 05:25PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 4 years ago - at 12/17/2021 05:18PM

We are continuing to investigate this issue.

INVESTIGATING over 4 years ago - at 12/17/2021 05:15PM

We are continuing to investigate this issue.

INVESTIGATING over 4 years ago - at 12/17/2021 03:45PM

We are continuing to investigate this issue.

INVESTIGATING over 4 years ago - at 12/17/2021 03:25PM

We are continuing to investigate this issue.

INVESTIGATING over 4 years ago - at 12/17/2021 03:15PM

We are currently investigating this issue.

Latest Nuance Mix Platform US outages

Multiple projects cannot build NLU models - about 3 years ago

DLGaaS intermittent UNIMPLEMENTED failures in East US - over 3 years ago

Experiencing issues importing TRSX files - over 3 years ago

Issues with Mix project creation. - over 3 years ago

Investigating issues with login. - over 3 years ago

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