Resolved Unable to Access Clusters Platform
Access to Clusters is currently not available. We are investigating the issue. This appears to be a DNS issue that is affecting several Nutanix sites including console.nutanix.us, my.nutanix.com and portal.nutanix.com.
Resolved Unable to Access Frame Platform
Access to Frame is currently not available. We are investigating the issue. This appears to be a DNS issue that is affecting several Nutanix sites including console.nutanix.us, my.nutanix.com and portal.nutanix.com.
Resolved Performance Degradation for Frame Accounts Deployed in Azure Related to Emerging Azure Service Outage
We are seeing some degraded performance for Frame Accounts running workloads in Microsoft Azure. Issues may include inability to power on VMs or successfully connect to a Frame session. Microsoft has reported an emerging issue at https://status.azure.com. We are still investigating, please monitor Microsoft’s status page and we will also post updates here as we receive more information.
Resolved Microsoft Azure AD Outage Impacting Launch of Frame Sessions
Frame customers with accounts deployed on Microsoft Azure or using Azure AD for authentication may be experiencing issues logging in with Azure AD or launching new Frame sessions. This appears to be related to the Azure AD outage that Microsoft has recently posted on https://status.azure.com. Below is a copy of the incident post from Microsoft: "Warning: Authentication errors across multiple Microsoft services - Investigating SUMMARY OF IMPACT: Starting at approximately 19:15 UTC on 15 Mar 2021, a subset of customers may experience issues authenticating into Microsoft services, including Microsoft Teams, Office and/or Dynamics, Xbox Live, and the Azure Portal. CURRENT STATUS: Engineering teams have been engaged and are currently investigating. The next update will be provided in 60 minutes or as events warrant. This message was last updated at 19:58 UTC on 15 March 2021" Nutanix is also investigating the issue and will update this incident with relevant notices. We recommend monitoring both the Nutanix Status page as well as Microsoft Azure Status page for the latest updates.
Resolved Scrolling issue within Frame session when accessing via latest version of Google Chrome
We have confirmed that there is an application scrolling issue via mouse/trackpad within Frame sessions for users leveraging the latest release of Google Chrome v89.0.4389.90 (released on March 13, 2021). An update to resolve this issue is under development and should be available shortly. An immediate work-around for affected users is to downgrade the Chrome version or use an alternate browser.
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