Outage in Ocean Insights

Movement Login Disruption : North America Region

Resolved Minor
April 01, 2024 - Started about 1 month ago - Lasted about 4 hours
Official incident page

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Outage Details

Dear Valued Customer, We are experiencing a disruption with our Movement platform. Users might face challenges when trying to log in to the platform. The impact is limited to the North American Region. Our engineering team is investigating and will continue to provide updates as more information becomes available. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Best Regards, Krunal Engineer, Customer Support
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/01/2024 12:22PM

Dear Valued Customer,

As per our monitoring, this issue is now completely resolved.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Krunal
Engineer, Customer Support

MONITORING about 1 month ago - at 04/01/2024 10:01AM

Dear Valued Customer,

As per the latest update, the issue has been mitigated and our team is actively monitoring from their end. Users should be able to login into the platform.

We shall keep the status page posted with the latest update as more information becomes available.

Regards,
Krunal
Engineer, Customer Support

INVESTIGATING about 1 month ago - at 04/01/2024 09:01AM

Dear Valued Customer,

We are experiencing a disruption with our Movement platform. Users might face challenges when trying to log in to the platform. The impact is limited to the North American Region. Our engineering team is investigating and will continue to provide updates as more information becomes available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Krunal
Engineer, Customer Support

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