Outage in Old Street Solutions

Custom Charts Degraded performance

Resolved Minor
June 06, 2023 - Started 11 months ago - Lasted about 19 hours
Official incident page

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Outage Details

Some Custom Charts users may be experiencing degraded performance. Charts are loading slower than expected, but continuing to load successfully. We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/07/2023 02:58PM

Yesterday on 6 June 2023, some US customers experienced performance degradation of Custom Charts. This was caused by instability on several of the application nodes for approximately four hours. The application nodes are stable once more, and we are implementing improvements to the infrastructure to ensure that there is no customer impact in the case of instability.

INVESTIGATING 11 months ago - at 06/06/2023 08:20PM

Some Custom Charts users may be experiencing degraded performance. Charts are loading slower than expected, but continuing to load successfully. We are currently investigating this issue.

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