Outage in Old Street Solutions

Atlassian Jira Cloud Platform Outage - Affects Some of Our Customers

Resolved Major
February 28, 2024 - Started 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

The Atlassian Jira Cloud platform is experiencing some issues affecting our systems. We are monitoring this situation, but that situation is out of control. We will close this incident as soon as the Atlassian will resolve issues on their platform. see: https://developer.status.atlassian.com/incidents/ncqyrsz7tg0x
Components affected
Old Street Solutions Custom Charts for Jira - Cloud Old Street Solutions Custom Jira Charts for Confluence - Cloud
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/28/2024 05:55PM

The Atlassian Cloud Platform is now operational. The recent issues were related to a disruption between 12:15 UTC and 15:20 UTC on February 28th, during which Connect apps were unable to perform user impersonation operations. The fault has been identified and resolved by scaling up the infrastructure. Post-incident review (PIR) and detailed root cause investigation will be conducted by Atlassian and shared publicly.

IDENTIFIED 2 months ago - at 02/28/2024 02:39PM

The Atlassian Jira Cloud platform is experiencing some issues affecting our systems. We are monitoring this situation, but that situation is out of control. We will close this incident as soon as the Atlassian will resolve issues on their platform.

see: https://developer.status.atlassian.com/incidents/ncqyrsz7tg0x

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Performance Degraded for Custom Charts for Jira + Confluence - 12 months ago

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