Outage in OneLogin US

OneLogin Service Outage

Resolved Minor
November 17, 2022 - Started almost 3 years ago - Lasted about 4 hours

Incident Report

OneLogin Engineers have identified an issue accessing services. We are working to quickly restore service.
Components affected
OneLogin US AD / LDAP Connector Authentication OneLogin US Admin Service OneLogin US API Service OneLogin US Desktop SSO OneLogin US Directory Imports OneLogin US Event Broadcaster Service OneLogin US MFA OneLogin US OneLogin Desktop Service OneLogin US OneLogin Portal App OneLogin US OneLogin Protect / OneLogin SMS OneLogin US OneLogin Workflows OneLogin US Portal OneLogin US Provisioning Service OneLogin US RADIUS Service OneLogin US Single Sign-On Service OneLogin US SmartFactor OneLogin US Virtual LDAP (VLDAP) Service

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Latest Updates ( sorted recent to last )
almost 3 years ago - at 11/17/2022 06:53PM

OneLogin Engineers have identified an issue accessing services. We are working to quickly restore service.

almost 3 years ago - at 11/17/2022 07:23PM

We are continuing to investigate the cause of the outage and are attempting to restore services as quickly as possible.

almost 3 years ago - at 11/17/2022 07:53PM

We believe we have identified the issue, and services are returning to normal operation. We are continuing to monitor our services.

almost 3 years ago - at 11/17/2022 08:13PM

Services are returning to normal, and we are continuing to monitor

almost 3 years ago - at 11/17/2022 08:43PM

We continue to monitor as services return to normal

almost 3 years ago - at 11/17/2022 09:15PM

We continue to monitor as services return to normal

almost 3 years ago - at 11/17/2022 09:44PM

All services with the exception of MFA have been fully resolved. We are continuing to investigate a MFA issue impacting a small subset of MFA users. The next update will be in 60 minutes.

Latest OneLogin US outages

OneLogin Engineers have identified an issue with Single Sign-On Services for customers using PKI/Desktop. We are working to quickly restore service. - about 15 hours ago
OneLogin Engineers are investigating an issue for the support portal that may be impacting some customers. - 2 days ago
OneLogin Engineers are investigating an issue for the support portal that may be impacting some customers. - 25 days ago
OneLogin Engineers are investigating an issue with the processing of events that may be impacting some customers. - about 1 month ago
OneLogin Engineers have identified an issue; some customers may be experiencing degraded performance that might delay service response time. We are working to quickly restore service. - about 2 months ago

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