Outage in OneLogin US

OneLogin Incident

Resolved Minor
April 07, 2023 - Started over 2 years ago - Lasted 26 days

Incident Report

Engineering is currently investigating degraded service.
Components affected
OneLogin US MFA

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Latest Updates ( sorted recent to last )
over 2 years ago - at 04/07/2023 02:38PM

Engineering is currently investigating degraded service.

over 2 years ago - at 04/07/2023 03:08PM

Engineering is continuing investigation into degraded performance.

over 2 years ago - at 04/07/2023 03:28PM

Engineers have mitigated the issue,
Will Monitor for 1 hour.

over 2 years ago - at 04/07/2023 04:24PM

The team is currently investigating issues with Smarthooks.

over 2 years ago - at 04/07/2023 04:56PM

The investigation for Smarthooks is still ongoing.

over 2 years ago - at 04/07/2023 05:06PM

Currently investigating Smarthook and surrounding issues. Other functionality has been restored.

over 2 years ago - at 04/07/2023 05:26PM

Currently investigating Smarthook and surrounding issues. Other functionality has been restored.

over 2 years ago - at 04/07/2023 05:58PM

Engineering is still investigating an issue with Smarthooks. Other functionality has been restored.

over 2 years ago - at 04/07/2023 06:28PM

Engineering is still investigating an issue with Smarthooks. Other functionality has been restored.

over 2 years ago - at 04/07/2023 06:58PM

The issue with Smarthooks is still ongoing, other services have been restored.

over 2 years ago - at 04/07/2023 07:30PM

Engineering is currently investigating Smarthooks, other services are unaffected at this time.

over 2 years ago - at 04/07/2023 07:59PM

Issues with Smarthooks has currently been mitigated. Currently monitoring for any potential issues.

over 2 years ago - at 04/07/2023 09:08PM

Issues with Smarthooks has currently been mitigated. Currently monitoring for any potential issues.

over 2 years ago - at 04/07/2023 10:09PM

Incident now resolved, services are restored.

over 2 years ago - at 05/03/2023 02:54PM

We are currently investigating an issue with PKI.
Please standby for further updates.

Latest OneLogin US outages

OneLogin Engineers are investigating an issue for the support portal that may be impacting some customers. - 22 days ago
OneLogin Engineers are investigating an issue with the processing of events that may be impacting some customers. - about 1 month ago
OneLogin Engineers have identified an issue; some customers may be experiencing degraded performance that might delay service response time. We are working to quickly restore service. - about 2 months ago
OneLogin Engineers have identified an issue with Admin Services; some customers may be experiencing degraded performance. We are working to quickly restore service. - 2 months ago
Onelogin Engineers have identified issues with admin applications. We are working on restoring the service - 3 months ago

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