Outage in OneLogin US

OneLogin Incident

Resolved Minor
April 07, 2023 - Started 6 months ago - Lasted 26 days

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Outage Details

Engineering is currently investigating degraded service.
Components affected
OneLogin US MFA
Latest Updates ( sorted recent to last )
6 months ago - at 04/07/2023 02:38PM

Engineering is currently investigating degraded service.

6 months ago - at 04/07/2023 03:08PM

Engineering is continuing investigation into degraded performance.

6 months ago - at 04/07/2023 03:28PM

Engineers have mitigated the issue,
Will Monitor for 1 hour.

6 months ago - at 04/07/2023 04:24PM

The team is currently investigating issues with Smarthooks.

6 months ago - at 04/07/2023 04:56PM

The investigation for Smarthooks is still ongoing.

6 months ago - at 04/07/2023 05:06PM

Currently investigating Smarthook and surrounding issues. Other functionality has been restored.

6 months ago - at 04/07/2023 05:26PM

Currently investigating Smarthook and surrounding issues. Other functionality has been restored.

6 months ago - at 04/07/2023 05:58PM

Engineering is still investigating an issue with Smarthooks. Other functionality has been restored.

6 months ago - at 04/07/2023 06:28PM

Engineering is still investigating an issue with Smarthooks. Other functionality has been restored.

6 months ago - at 04/07/2023 06:58PM

The issue with Smarthooks is still ongoing, other services have been restored.

6 months ago - at 04/07/2023 07:30PM

Engineering is currently investigating Smarthooks, other services are unaffected at this time.

6 months ago - at 04/07/2023 07:59PM

Issues with Smarthooks has currently been mitigated. Currently monitoring for any potential issues.

6 months ago - at 04/07/2023 09:08PM

Issues with Smarthooks has currently been mitigated. Currently monitoring for any potential issues.

6 months ago - at 04/07/2023 10:09PM

Incident now resolved, services are restored.

5 months ago - at 05/03/2023 02:54PM

We are currently investigating an issue with PKI.
Please standby for further updates.

Latest OneLogin US outages

OneLogin Engineers are investigating an issue that may be impacting some customers. - about 1 month ago
Random failures in OneLogin REST API calls in US shard - about 2 months ago
Increased error rates in 1 region - about 2 months ago
Portal Login Load Issues - 2 months ago
OneLogin Engineers are investigating an issue that may be impacting some customers. - 5 months ago

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