Outage in OpenSRS
Reseller Control panel login is failing to login for some reseller accounts.
Resolved Major
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Outage Details
Components affected
OpenSRS Reseller Control PanelLatest Updates ( sorted recent to last )
The login error when logging into the Reseller Control Panel is now resolved and all Reseller Control Panel logins are working as expected again.
Incident start time: 17:30 UTC
End time: 18:40 UTC
Approximate downtime: 1 hour 10 minutes
We have identified the issue causing the login errors on the Reseller Control Panel and have taken action to mitigate the login errors. The reseller control panel logins should be working again but we will be monitoring the status until it's confirmed that it is completely resolved.
We have identified an issue with the login for the Reseller Control Panel (manage.opensrs.com) which is preventing some reseller accounts from logging into their control panel. Our team is currently investigating to provide a swift resolution as soon as possible.
Error: Service configuration is missing. Re-login to try again.
Approximate start time: 17:30 UTC
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