Outage in OpenSRS

Cluster B - Webmail Login

Resolved Minor
May 10, 2024 - Started 10 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating an issue preventing some users on Cluster B from logging into Webmail and preventing email management in the Reseller Control Panel. Our engineering team has been engaged. We will provide an update once we have additional information.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 05/10/2024 10:32PM

The issue with Cluster B is resolved at time time and service has been restored.

Thank you.

Start time: May 10, 2024 - 20:48 UTC
End Time: May 10, 2020 - 22:30 UTC
Duration 2Hours 18Minutes

MONITORING 10 months ago - at 05/10/2024 08:52PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 months ago - at 05/10/2024 08:48PM

We are investigating an issue preventing some users on Cluster B from logging into Webmail and preventing email management in the Reseller Control Panel. Our engineering team has been engaged.

We will provide an update once we have additional information.

Latest OpenSRS outages

Cluster B Email Outage - 15 days ago
Cluster A Login - about 1 month ago
Reseller Control Panel errors - about 2 months ago

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