Outage in OpenSRS

Legacy Storefront User Billing Errors

Resolved Minor
February 22, 2025 - Started 18 days ago - Lasted 4 days
Official incident page

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Outage Details

We are currently investigating an issue impacting our Legacy Storefront users' ability to update their billing information and process domain renewals. We'll provide more updates as they become available.
Components affected
OpenSRS Storefront
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 02/25/2025 11:19PM

This incident has been resolved.

MONITORING 14 days ago - at 02/25/2025 09:52PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 18 days ago - at 02/22/2025 04:06AM

We are still actively investigating the issues impacting our Legacy Storefront.

INVESTIGATING 18 days ago - at 02/22/2025 01:47AM

We are currently investigating an issue impacting our Legacy Storefront users' ability to update their billing information and process domain renewals. We'll provide more updates as they become available.

Latest OpenSRS outages

Cluster B Email Outage - 14 days ago
Cluster A Login - about 1 month ago
Reseller Control Panel errors - about 2 months ago
PayPal Payments - about 2 months ago

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