Outage in OpenSRS

Cluster B - Webmail Login

Resolved Minor
August 19, 2025 - Started 16 days ago - Lasted 36 minutes
Official incident page

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Outage Details

We are investigating an issue preventing some users on Cluster B from logging into Webmail. IMAP and POP services are unaffected. Our engineering team has been engaged. We will provide an update once we have additional information.
Components affected
OpenSRS Cluster B
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 08/19/2025 08:16PM

Our engineers have applied a fix, and confirmed webmail for Cluster B is now back to operating as usual.

Started: Tuesday August 19th at 20:40 UTC
Ended: Tuesday August 19th at 21:09 UTC

INVESTIGATING 16 days ago - at 08/19/2025 07:47PM

We are investigating an issue preventing some users on Cluster B from logging into Webmail. IMAP and POP services are unaffected. Our engineering team has been engaged.

We will provide an update once we have additional information.

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