Outage in OpenSRS

Cluster B Email Login Issues

Resolved Minor

April 04, 2026 - Started 25 days ago - Lasted about 9 hours
Official incident page

Incident Report

Please be aware we are currently experiencing issues with logging in to Cluster B email accounts via Webmail, IMAP and POP Our engineers are aware and are working to resolve the issue. We will provide updates as they are available.

Components affected

OpenSRS Cluster B

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Latest Updates ( sorted recent to last )

RESOLVED 24 days ago - at 04/05/2026 01:24AM

This incident has been resolved

MONITORING 24 days ago - at 04/04/2026 11:42PM

A fix has been implemented and we are monitoring the results

INVESTIGATING 24 days ago - at 04/04/2026 11:14PM

The issue is still under investigation, and our team is actively working toward a resolution.

INVESTIGATING 24 days ago - at 04/04/2026 09:07PM

The issue is still under investigation, and our team is actively working toward a resolution.

INVESTIGATING 25 days ago - at 04/04/2026 07:26PM

The issue is still under investigation, and our team is actively working toward a resolution.

IDENTIFIED 25 days ago - at 04/04/2026 06:20PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 25 days ago - at 04/04/2026 04:49PM

Please be aware we are currently experiencing issues with logging in to Cluster B email accounts via Webmail, IMAP and POP
Our engineers are aware and are working to resolve the issue. We will provide updates as they are available.

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