Outage in OpenSRS

Domains Platform

Resolved Minor
September 05, 2025 - Started about 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently experiencing intermittent delays with domains requests. This following actions may be delayed or respond with an error: - availability checks - registrations - renewals - transfers - modifications This will have no effect on registered domains. We will post updates as we work on this issue.
Components affected
OpenSRS Classic RWI OpenSRS Other gTLDs OpenSRS End User Control Panel OpenSRS Storefront OpenSRS Other ccTLDs OpenSRS API OpenSRS Reseller Control Panel OpenSRS Core ccTLDs OpenSRS OpenHRS API

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/05/2025 04:36PM

This incident has been resolved.

MONITORING about 2 months ago - at 09/05/2025 03:19PM

A fix has been implemented, and services have been restored to normal. We are now monitoring the stability of the service before closing off this case.

IDENTIFIED about 2 months ago - at 09/05/2025 01:46PM

The issue has been identified, and work is being done to rebalance storage. Note that as this is being worked on it's expected the latency issues will continue.
We'll post updates as they become available.

IDENTIFIED about 2 months ago - at 09/05/2025 01:30PM

At this time we’ve identified the issue, and are working to apply a fix to restore timely responses.

Thank you for your patience.

INVESTIGATING about 2 months ago - at 09/05/2025 12:31PM

We are currently experiencing intermittent delays with domains requests. This following actions may be delayed or respond with an error:

- availability checks
- registrations
- renewals
- transfers
- modifications

This will have no effect on registered domains. We will post updates as we work on this issue.

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