Domains registration, renewals and transfer errors

This incident has been resolved.

A fix has been applied. Domains registrations, renewals and transfers are now being processed, and Trust orders are being accepted as expected.
We are now moving this case to the monitoring stage, and if it continues as it is now we will close off this incident.

Thank you for your patience as we worked to resolve this.

It has been confirmed that Trust/SSL orders are also impacted. We'll continue our investigation on these issues and provide further updates.

We are continuing to investigate this issue.

We are currently unable to process domains orders due to a database issue fetching the price. The following are currently impacted:

- registrations
- renewals
- transfers

This will have no effect on registered domains, or any management of them. We will post updates as we work on this issue.