Outage in OpenSRS

API and Reseller Control Panel Timeouts

Resolved Minor

November 04, 2026 - Started about 21 hours ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing issues affecting API and the Reseller Control Panel. During this time, customers may experience slowness or intermittent errors while using the system or making API calls. Our team is actively looking into the root cause, and we will provide an update here as soon as we have more information.

Components affected

OpenSRS Reseller Control Panel OpenSRS Classic RWI OpenSRS API

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Latest Updates ( sorted recent to last )

RESOLVED about 20 hours ago - at 11/04/2026 10:32AM

The connectivity issues impacting our API and Reseller Control Panel have been resolved.
Thanks for your patience.

MONITORING about 21 hours ago - at 11/04/2026 09:54AM

Our API and RCP connections are now restored. We will continue to monitor the connections for stability.

INVESTIGATING about 21 hours ago - at 11/04/2026 09:35AM

We are currently experiencing issues affecting API and the Reseller Control Panel. During this time, customers may experience slowness or intermittent errors while using the system or making API calls.

Our team is actively looking into the root cause, and we will provide an update here as soon as we have more information.

Latest OpenSRS outages

.NL Registry Connection Issues - 8 days ago

API timeouts - 29 days ago

Degraded API performance - about 1 month ago

Incorrect status display for domains in some customer accounts - about 1 month ago

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