Outage in OpenSRS

Cluster A - Webmail Login

Resolved Minor
April 25, 2024 - Started 10 days ago - Lasted about 10 hours
Official incident page

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Outage Details

We're currently experiencing issues with webmail on Cluster A being slow/unresponsive, also impacting login. We are investigating this issue and will post updates as they become available.
Components affected
OpenSRS Cluster A
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 04/26/2024 01:54AM

Our Engineers were able to find the cause of the slowness in Cluster A webmail and rectify it.

Service is once again working as expected.

Start Time: 04/25/2024 14:12 UTC
End Time: 01/25/2024 21:14
Duration: 7 hours, 2 minutes

INVESTIGATING 10 days ago - at 04/25/2024 09:55PM

Update -- The investigation continues for the Cluster A webmail slow and unresponsiveness.

Further updates to come.

INVESTIGATING 10 days ago - at 04/25/2024 07:04PM

We are still investigating this issue. We will provide further updates on our status page as soon as new information becomes available.

Thank you for your patience and understanding.

INVESTIGATING 10 days ago - at 04/25/2024 04:01PM

We're currently experiencing issues with webmail on Cluster A being slow/unresponsive, also impacting login.

We are investigating this issue and will post updates as they become available.

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