Outage in OpsGenie

Partial outages in Heartbeat services pinging via Email in EU region

Resolved Major
January 29, 2024 - Started 3 months ago - Lasted 25 minutes
Official incident page

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Outage Details

Due to faulty domain configurations, heartbeats updates via email and incoming email services have been rejected starting from 13:45 UTC. The team has been working on the fix. Except for email updates and email integrations, heartbeat feature and integrations are still fully functional.
Components affected
OpsGenie Heartbeat Monitoring
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/29/2024 03:29PM

This incident has been resolved.

MONITORING 3 months ago - at 01/29/2024 03:14PM

The team has reverted the changes and identified that the heartbeat update via email suffix heartbeat.eu.opsgenie.net start working now

IDENTIFIED 3 months ago - at 01/29/2024 03:08PM

Due to faulty domain configurations, heartbeats updates via email and incoming email services have been rejected starting from 13:45 UTC. The team has been working on the fix. Except for email updates and email integrations, heartbeat feature and integrations are still fully functional.

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